We have an exciting opportunity as an Assistant Store Manager at our Tiki Surf store in Braunton, North Devon. As an Assistant Manager your involvement will be essential in supporting the Store Manager and contributing to the stores success.
Who we are: Established since 1967, Tiki has been at the forefront of British surfing for over 50 years and remains the UK’s leading home-grown surf company. We are a specialist surf company that’s true to our core belief – designing and developing cold water surf gear. We are one of the top surf destination stores in the UK located in the Southwest with a growing online retail business. We’re expanding our team during this exciting and booming moment for the surf and active pursuits industry.
We're looking for a full time position as Assistant Store Manager. You will have lots of opportunities to progress and develop within the business, we need someone who is passionate and knowledgeable about all things surf! This is a 40 hour a week, full time contract.
To apply please send your CV and cover letter to: kraz@tikisurf.co.uk
Job Description:
As an Assistant Store Manager you will be supporting and assisting the Store Manager in the day-to-day management of the store operations. The main focus of the role is on helping to improve the commercial performance of the store through effective management and leadership of the team.
• Manage the store in the absence of the Store Manager
• Assist the Store Manager in managing and motivating the team to maximise sales and customer satisfaction
• Support the Store Manager in managing the day to day operations of the store including locking up and key responsibilities plus alarm call out response
• Driving customer service through team engagement and use of product expertise to build a strong and loyal customer base
• Build and maintain connections within the local community with those that share our vision
• Assist the Store Manager in leading and inspiring the team to achieve store sales and KPI’s to drive commercial performance and improve profitability of the store leading by example
• Support the Store Manager in creating team rota’s, conducting recruitment, inductions and conduct effective training and development of the team
• Visual merchandising, product and brand launches in line with company direction
• Assist the Store Manager in organising, planning and implementing our vision and purpose through our teams
• Support the Store Manager in managing stock inventory, completing deliveries and general maintenance of stock
• Delegating and monitoring team workload, train and supervise to get the best possible results
• Support the Store Manager with Health & Safety operations
• An interest/ knowledge in the Surf sector is essential
Successful candidates will have retail managerial experience, demonstrate a commercial understanding with the ability to lead and motivate a team in order to deliver outstanding customer service.
Most importantly a passion for our products, brands and lifestyle is a must.
Benefits: • Competitive Salary • Pension Scheme • Staff Discount
To apply please send your CV and cover letter to: kraz@tikisurf.co.uk